How does scheduled repurchase work at G.Valkyria?
At G.Valkyria, we want to help ensure your pet never runs out of the food or products that are part of their daily care. 🐾
With our scheduled repurchase option, you can choose how often you want to receive a reminder to reorder participating products, without having to search for them again each time.
You maintain control over each purchase: you will receive an email reminder and decide if you wish to confirm your next order. Currently, we do not make automatic charges or shipments without your confirmation.
Restocking what your pet needs can be easier
Scheduled repurchase is designed for products that are frequently purchased, such as food and other selected items for your pet's care.
By activating it on a participating product, you can receive repurchase reminders and, when applicable, access a special benefit indicated directly on the product page.
How does it work?
1. Choose the product your pet needs
Browse our store and select a product that has the scheduled repurchase option available.
This option will only be enabled for participating products, especially those that are typically restocked more frequently.
2. Select your reminder frequency
Within the product page, choose the scheduled repurchase option and select how often you wish to receive a reminder to reorder it.
Depending on the product, you can find frequencies such as:
- Every 7 days
- Every 15 days
- Every 30 days
- Every 45 days
- Every 60 days
- Every 90 days
- Every 180 days
- Every 360 days
This way you can choose the frequency that best suits your pet's consumption and needs.
3. Receive an email reminder
As the date for your next repurchase approaches, we will send you an email to remind you that it might be time to restock the product.
In that email, you will receive the necessary information to proceed with your purchase quickly and easily.
4. You decide whether to confirm each order
G.Valkyria's scheduled repurchase works through reminders. We do not make automatic charges or process orders without your authorization.
Each time you receive a reminder, you can decide whether to confirm and pay for your next order.
This allows you to maintain control, especially if:
- You still have enough product at home.
- You wish to change the repurchase frequency.
- Your pet needs a different presentation.
- You prefer to consult another option before buying again.
5. Get benefits on selected products
Some participating products may include a special benefit in the scheduled repurchase.
When a product has this benefit, you can check it directly on its page before activating the repurchase option.
The benefit may apply starting from your next purchase through scheduled repurchase, according to the conditions indicated for each product.
6. Modify, pause or cancel when you need to
We know that each pet's needs can change. Therefore, you can modify, pause, or cancel your scheduled repurchase before the next reminder date.
If you need support to make any changes, our team will be available to help you. 💬🐾
Important information about your scheduled repurchase
What happens if I don't make the payment?
If you receive the reminder and decide not to complete the purchase, the order will not be processed.
No automatic charges will be made, nor will a shipment be generated without your confirmation.
What happens if the product is no longer available?
All scheduled repurchases are subject to inventory availability.
If the selected product is not available at the time of your next repurchase, we will inform you to help you find available options or assist you with your order.
Does scheduled repurchase apply to all products?
No. The scheduled repurchase option is only available for selected products.
You can easily identify participating products because they will display this option directly on their page.
Do all products offer a special benefit?
Not necessarily. Scheduled repurchase benefits are only available on selected products.
When a product includes a discount or other benefit, it will be indicated directly on the product page along with its conditions.
You maintain control over every purchase
With G.Valkyria's scheduled repurchase, you can better organize the restocking of products your pet frequently uses, without worrying about unexpected charges or shipments.
With your scheduled repurchase, you get:
- 🔔 Reminders to repurchase.
- 🐾 Greater ease in restocking participating products.
- 💛 Special benefits on selected products.
- 🔒 No automatic charges.
- 📦 No shipments without your confirmation.
- ✨ Freedom to modify, pause, or cancel.
Frequently Asked Questions
Will I be charged automatically?
No. Currently, scheduled repurchase works through email reminders. You decide whether to confirm and pay for each order.
Will I automatically receive the product at my home?
No. No order is processed or shipped without your confirmation of the corresponding purchase.
Can I cancel my scheduled repurchase?
Yes. You can modify, pause, or cancel your scheduled repurchase before the next reminder date.
What happens if I don't confirm the purchase?
Nothing happens. If you do not complete the payment or do not confirm the order, the purchase will not be processed, and no automatic charge will be made.
Do I receive a benefit with my scheduled repurchase?
For selected products, you can receive a special benefit starting from your next purchase through scheduled repurchase.
The available benefit and its conditions will be displayed directly on the product page.
Does it apply to all products?
No. Scheduled repurchase is only available for selected products, especially those that are typically purchased frequently.
Can I change the reminder frequency?
Yes. You can modify the frequency of your scheduled repurchase whenever you need to, before the next reminder date.
What frequency should I choose for my pet's food?
The ideal frequency can vary depending on your pet's species, age, size, product presentation, and usual consumption.
You can consider how long it normally takes your pet to finish their current food and choose a frequency that allows you to restock in advance. If you have questions about diet changes or special needs, we recommend consulting your veterinarian.
Never run out of what your pet needs 🐾
Organize your next purchases with greater peace of mind and find participating products to support their daily nutrition and care.
Activate scheduled repurchase from the product page and receive reminders to repurchase easily, securely, and under your control.
Do you have questions?
We are here to help 💛
If you have questions about your scheduled repurchase, your next replenishment, the available frequency, or any participating product, contact us through our official channels:
Website: gvalkyria.com
Email: hola@gvalkyria.com
WhatsApp: 55 6783 6629
