Physical Book European Hispanic Editorial The Cocker Spaniel

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If you have any questions, we are here to help you make your purchase.

We have a wide range of accessories for pets, find them in our publications: https://listado.mercadolibre.com.mx/_CustId_30258331
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SALES TO THE GENERAL PUBLIC AND WHOLESALE.

We supply Aquariums, Veterinarians, Canine Grooming, Pet Stores, Training Schools, Dog Clubs, Rescue and Adoption Organizations, Private Security Companies, Municipal, State and Federal Police Corporations, Veterinary Hospitals, etc.

We ship to the entire Mexican Republic through MercadoEnvios.

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IMPORTANT

Before filing a claim, we will gladly resolve any questions you have regarding the product by private message. Our response time is high, if we do not respond quickly it is because we are supporting more people. Take it for granted that you will be taken care of, we greatly appreciate your patience and understanding.

FREQUENTLY ASKED QUESTIONS AREA

- You have available?
Of course, if the publication is active we have units available in stock. You can buy without problems.

- How do I know what size clothing my pet wears?
Tell us the age of your pet, whether it is female or male, as well as the measurements of its back from the neck to where the tail begins; Measurements of your chest circumference and neck circumference.

- How much does shipping cost to [where you live]?
The shipping charges are described at the top of mercadoshipments according to your destination Postal Code. If you have any questions about your location, give us your Postal Code and we will be happy to tell you the shipping cost.

- Do I have to go pick up the items somewhere or do they arrive at my home?
The items arrive at the doors of your home or office as long as you make the corresponding shipping payment through mercadopago en mercadoenvíos.

- When does my order arrive if I have already paid?
This product is shipped from the State of Mexico. Shipping time is usually 1 to 3 days. Enter your Zip Code in the shipping section to display the estimated delivery date.

- Bills?
Yes we invoice, once the product is delivered MercadoLibre will activate private messages and you can send us a private message requesting your invoice.

- If I buy you 2, 3, etc. products can you improve the price?
The price is fixed.

- Can you put together a package for me?
We cannot put together packages. You can select the Add to Cart option when you have more than one product to purchase and shipping will be done together.

- Does the price already include VAT?
The price already includes VAT.

- What do I do if my product has a problem?
Before filing a claim, we will gladly resolve any questions you may have regarding the product by private message.

- Can you speed up delivery?
We cannot accelerate delivery, the parcel service has nothing to do with us, it is a service outside of us.

- Can you contact the parcel to find out what happened to my product?
The parcel service has nothing to do with us, it is a service outside of us. When you buy a product, a tracking number is given with which you must track the product on the page or app of the parcel that has been assigned to it. If you have a problem with your product, you must contact the parcel company by phone.

- Can you give me your number?
We do not provide contact information through this medium, if you make a purchase and receive the product you will obtain our number for any situation that is not mentioned in this description.

- Can I pay with cash on delivery or what payment methods are available?
We do not accept payments on delivery. We only accept payments through Mercado Pago. This way your purchase will be protected until you receive the product. In addition, it offers you monthly payments by credit card. You can pay with bank deposit, card or payment by Oxxo.
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